Refund policy

The Melrose Edit: Return & Exchange Policy

At The Melrose Edit, we carefully curate a unique collection of secondhand and vintage goods. Because of the nature of pre-owned items, each piece carries its own history, character, and charm.

1. Condition & Wear Disclosure

We do our absolute best to thoroughly inspect every item and transparently note any significant flaws, damages, or signs of age in our descriptions. However, because much of our inventory is vintage or secondhand, some items may show minor wear, patina, or imperfections consistent with age that certain buyers might find more pronounced than expected. We encourage you to review all photos, descriptions, and measurements carefully prior to purchasing. If you have specific questions about an item's condition, please reach out to us before completing your order!

2. In-Store Exchanges

• We gladly accept exchanges in person for items purchased either in-store or online, subject to our review.

• Exchange requests must be made within 5 days of purchase or delivery.

• Items must be in the exact same condition as when they were sold.

3. Online Orders

• Online orders are final sale and are not eligible for direct returns or exchanges by mail.

4. Case-by-Case Returns

• Because of the unique, one-of-a-kind nature of our inventory, returns are evaluated strictly on a case-by-case basis.

• If you feel there is a significant issue with your order that was not disclosed, please contact us within 48 hours of receiving your item so we can review the situation. Approved returns will be issued store credit or processed at management's discretion.